Life is about sharing happiness with family and friends. Independence and personal growth are required to pursue your goals and to fully participate in life and work. But to do that you need to look after your health, now and in the future. That’s where we come in. We have female and male doctors to help you enjoy life, take your worries away and support you in good and bad times.
Established in 1952, the Geraldton Medical Group has been serving the community for many years. You are more than welcome to visit one of our male or female GP’s.
We’re open from 8.00 am – 9.00 pm, Monday to Friday. Our Saturday morning clinic runs from 9.00 am – 12.00 pm. Contact us.
Bookings are made by appointment. We are located in the Panaceum building, at 233 Lester Avenue, in the CBD of Geraldton.
Routine appointments are for ten minutes. If you feel you need a longer appointment, please let the reception staff know this when booking the appointment. Your doctor may occasionally be delayed. You can always ring to know if your doctor is running on time. Please try not to be late for your appointment as this means other patients will also be subsequently delayed.
We are a private practice and we do not routinely bulk bill. If you elect to cancel your appointment, please do this at least 24 hours before your appointment, so that another patient may use that appointment. Late cancellations or missed appointments will incur a cancellation fee.
On call service during working days
Our practice has a doctor on call everyday. Therefore, any patient of this practice will be seen on the same day if the patient considers their problem to be urgent enough. If you are admitted into the SJOG hospital, your usual doctor will take over your care the next working day.
For urgent appointments we suggest that you make your appointment early in the morning (after 8 am) to ensure you get an appointment. If you cannot get an appointment, and you consider it important that you get medical aid the same day, please ask for one of our practice nurses.
The Geraldton After Hours GP Clinic
Open between 6 pm and 9 pm on weekdays. We are also open on Saturday morning. Phone 9920 8111 for an appointment.
Emergencies
Emergency Department, Geraldton Regional Hospital, Shenton Street. Phone 9956 2222.
Making a visit to the doctor easier for parents: the Children’s Corner at the Geraldton Medical Group
Video consultations
People in remote, regional and outer metropolitan areas of Australia have access to specialist video consultations under Medicare. This provides many patients with easier access to specialists, without the time and expenses involved in travelling to Perth. Ask us for more information about this service.
Medicare safety net
If you need to see a doctor or have tests regularly you could end up with high medical costs. The Medicare Safety Net is designed to help you when you need it most. Call Medicare for more information.
Personal information
All patients’ personal information is stored on computer with password access by your doctor. Hard copies of patient’s records are kept until the patient has reached the age of 25 or for a minimum of 7 years from the time of last contact with the patient, whichever is the longer. All personal files are stored away from public access or direct view, in a coded filing system approved by the RACGP.
You will find a pharmacy and pathology centre co-located at the Geraldton Medical Group in the Panaceum building.
Medical interests
The Geraldton Medical Group, besides being a General Practice, provides specialist services on-site: Registered Nursing Treatment, Pathology, Urinalysis Dip Testing, Spirometry, Audiology, Well Men’s and Women’s Health Checks, Travel Advice, Immunisations, Obstetrics, Anaesthetics, Minor Surgery and Hormonal Implants. Visit our travel vaccination clinic.
Medical instruments
All medical instruments are sterilized off-site according to RACGP sterilization standards. We are an AGPAL accredited medical practice.
Teaching
This practice is actively involved in the teaching of medical and nursing students. If students are in-room with the GP, patients are informed prior to the consultation and given the right of refusal.
Results
Please always contact us for your results. Don’t assume no news is good news. Please ring between 1pm – 3pm if you want to know the results of any investigations. This practice has a recall and reminder system in place for abnormal test results and other follow-ups.
Children and babies
A change table and other facilities for parents with babies are available in the toilet blocks.
Facilities for the disabled
Wheelchair access is provided to all rooms, including the toilet, which has special facilities. A wheelchair is available to transport patients to or from your vehicle.
Translation services
Please let our receptionist know if you need translation services. We also have a number of doctors available that speak foreign languages.
Non-smoking
Thank you for not smoking on our premises. Talk to us if you need help with quitting.
Feedback
We value your comments, as we keep striving to improve our service!
Suggestions, compliments or complaints should be forwarded in writing to our Practice Manager, P.O. Box 7, Geraldton WA 6531. Contact us.
A government organisation has been established in Western Australia to address and resolve formal complaints. Written correspondence should be addressed to: Office of Health Review; GPO Box B61, Perth WA 6838. Phone: 08 9323 0600.